Shipping Times, Rates & Policy
CALCULATING SHIPPING COSTS
How Are Shipping Costs Calculated?
Shipping charges have been set based on USPS Zone structure. All items ship from our Gardnerville Nevada location. Shipping charges are a flat rate based on distance or delivery and weight of item(s). Certain items such as Buckets or heavy delivery items may have additional fees assigned at checkout. On rare occasions when shipping to home address large items may have additional fees which are requested from the buyer. Safety Central does everything we can to ensure the cheapest costs for all shipping. We ship Via Fed Ex or USPS Priority. At this time we do not offer expidite shipping via online orders. All orders which need to be overnight delivery or 2 day delivery need to call for approval and manual pricing on shipments.
Are You Making Money Off Of The Shipping And Handling Charges?
No, shipping and handling is not a profit center for us.
Additional shipping cost may be incurred on items that are exceedingly heavy, bulky or large and all express orders. Please note that some Zip Codes are considered more rural by our freight carriers and may incur an additional shipping fee at time of processing.
Additional charges may apply to large, heavy or bulky items as listed below
Multiple Box Orders, Extra Heavy, large and Over Sized Boxes, Cases of Water Pouches/Aquablox, Cases of MRE (meals-ready-to-eat), Freeze Dried Food Systems, Mr Heater Portable Heaters, Cases of Heatermeals, Cases of Food Ration Bars, Survival Kits & Systems, Auto Battery Chargers, Sleeping Bags, Water Heaters, Portable Toilets, Tents/Shelters, Bivouac Showers, Water Containers, Kid Alert Signs, Glass Candles, Large Surveillance and inspection mirrors. These fees may apply to other items sold but not listed here
WE DO NOT SHIP OVERSEAS, TO P.O. BOXES, APO, OR FPO ADDRESSES
Depending on the items amount and or the value or nature of the items sent, some orders will be sent with "signature required" or "adult signature required" and will not be left at shipping address. You agree to be responsible to be present for delivery of your order or reshipping, handling and or restocking fees will be charged.
SHIPPING CHARGES ARE NON-REFUNDABLE IF ITEM IS NOT DEFECTIVE
We are not responsible for shipment damage if not notified of damage within 48 hours. Products that have been altered or damaged, whether used or unused when out of the control of Safety Central are considered non-returnable and non-restockable.
We will cover priority postage or Ground Fedex shipping charges (from you to us) ONLY when due to defect in merchandise. Returns must be complete with parts, accessories, manuals, etc. Products with defects caused by misuse, abuse, accidents, modifications, negligence, failure to read and adhere to operating instructions, repairs or attempts at repairs, lack of proper routine maintenance and other causes beyond the control of us are not covered in this policy. Batteries and / or damage caused by faulty or leaking batteries are the responsibility of the purchaser. Once returned and evaluated to be defect a full refund will be given.
BACK-ORDERED AND DISCONTINUED ITEMS
We do occassionaly have backordered items. these orders will not be delivered until the entire order can be fulfilled or until we have discussed additional delays witht he customer via phone call. We only charge for items that have been included and shipped in your order. Shipping charges may be higher on some items ordered.
SHIPMENT TIMES & DELAYS
We are not responsible for service transit time. Transit times are provided by Fedex and USPS, exclude weekends and holidays. Delivery times may vary due to peak seasonal demands, weather conditions, disasters and acts and conditions beyond the control of these carriers.
TIME IN TRANSIT DISCLAIMER
We will not be held responsible for shipment delays and are unable to issue refunds for shipping charges because of delayed shipments due to peak seasonal demand, acts of God, acts or failures of Buyer, acts of civil, military authority, earthquakes, hurricanes, Snowstorms, fires, strikes, floods, epidemics, attacks, war, delays in transportation, acts and conditions beyond the control of our freight carriers. other causes beyond Seller's reasonable control, including, without limitation, delays in obtaining or inability to obtain labor, products, necessary credit card authorization, address verification and/or necessary information from buyer to process order. Our responsibility lies in the fulfillment of orders within our facility and readying the packages for UPS and USPS pickup from our facility. Our guarantee to you is that your package will leave our facility within the time specified in our shipping schedule. Please adjust your schedule accordingly.
SHIPPING INTO A DISASTER ZONE
Customer assumes full responsibility of all charges incurred by us due to the attempt of shipping items into and within the outer-laying areas of a disaster zone.
Mistakes happen. We strive to have all orders processed fully and correctly. On occasion, a problem can occur. It is important that you immediately notify us of any problems with your order. Please do so within 48 hours. Remember, sometimes an order is sent in several boxes, you should have received an email with the tracking number for each box. Track each package to ensure one isn't delayed in transit or left at neighbors. When notifying us of a problem, please provide your order number, a list of the quantity and items you received a list of the quantity and items shown on the packing list, and a description of the problem.
IN TRANSIT SHIPPING TIME
We ship according to Fedex & USPS Holiday Shipping schedules. Please adjust your schedule accordingly.
The following information pertains to all shipments within the continental United States, Alaska, and Hawaii.
Orders cannot be returned due to customer timing issues and expected delivery dates other than what is stated on our site. Though UPS may post an estimated delivery date, this is their estimated delivery date (which often varies) and not our estimated delivery date which takes into account our many years of experience with delivery times.
Standard These orders are typically processed and shipped from our warehouse within 2 business days upon receipt of your order. Standard orders will be shipped via USPS and/or FedEx. This time may increase due to high demand, product availability and incoming freight delays due to weather conditions and other acts beyond our control. Please adjust your schedule accordingly.